A U R I X — Shipping Policy

Last updated: March 24, 2026

At A U R I X, we are committed to delivering your order quickly, securely, and efficiently. Please review the following shipping terms carefully.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with your tracking details.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on your location:

• Australia: 5–10 business days

• New Zealand: 5–10 business days

• United States & Canada: 7–12 business days

• United Kingdom & Europe: 7–12 business days

• Rest of World: 7–15 business days

Please note that these are estimated delivery times only and may vary due to external factors such as shipping carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

From time to time, A U R I X may offer free shipping promotions, which will be clearly indicated on the website.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment in real time.

If you do not receive tracking details within a few days of placing your order, please contact us.

Delays & Lost Packages

While we aim to deliver all orders within the estimated timeframes, delays can occasionally occur due to:

• Customs inspections

• Carrier issues

• High shipping volumes

• Incorrect shipping details

A U R I X is not responsible for delays once an order has been dispatched. However, we will assist you in tracking your order and resolving any issues where possible.

If your package is confirmed lost in transit, please contact us and we will arrange a replacement or solution.

Incorrect Shipping Information

It is the customer’s responsibility to ensure that all shipping details are correct at checkout.

If incorrect information is provided:

• We cannot guarantee delivery

• Additional shipping fees may apply

Please contact us immediately if you notice an error in your shipping details.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the purchase price.

Order Cancellations & Changes

Orders may be modified or cancelled within 12 hours of purchase.

After this time, orders are processed and cannot be changed or cancelled.

Contact

If you have any questions regarding shipping, please contact:

A U R I X Support Team
aurixonecontact@gmail.com

A U R I X reserves the right to update or modify this Shipping Policy at any time without prior notice.